Privacy Policy
Last Updated: 09/09/2025
Flowly AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
1. Information We Collect
We may collect the following types of information when you use our services or website (flowlyai.dev):
User inputs and conversations: Text or data you provide to interact with our AI services.
Contact details: Such as name, email address, or phone number.
Payment information: Processed securely through third-party providers (e.g., Stripe).
Usage data and analytics: Information about how you use our services to improve performance and user experience.
2. How We Use Your Information
We use your data for the following purposes:
To provide and deliver AI services.
To improve our AI models and systems.
To offer customer support and respond to inquiries.
For marketing purposes, where you may opt-out at any time.
To process payments securely.
3. Third-Party Services
We work with trusted third parties to operate our services:
Go High Level – customer relationship management and marketing automation.
OpenAI – AI model hosting and processing.
Stripe – payment processing.
These providers only receive the information necessary to perform their services and are required to protect it.
4. Data Retention
We retain personal data only for as long as your account is active or until you request deletion. Once your account is deleted, associated personal information will be securely removed from our systems.
5. User Rights
Depending on your jurisdiction, you may have the following rights:
Access – Request a copy of the personal data we hold about you.
Deletion – Request that we delete your personal data.
Opt-out of marketing – Unsubscribe from promotional communications at any time.
To exercise your rights, contact us at [email protected].
6. Security Measures
We take the protection of your information seriously. We use industry-standard encryption and access control to secure your data and prevent unauthorized access, use, or disclosure.
7. International Data Transfers
Your data is processed and stored within the United Arab Emirates. We do not transfer your data internationally.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our website.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact us at:
Flowly AI
Email: [email protected]
Location: Dubai, UAE